Last updated September 11, 2025

This privacy notice for Orkestra LLC (doing business as LCN) (“we,” “us,” or “our“), describes how and  why we might collect, store, use, and/or  share (“process“) your information  when  you use  our services (“Services“), such  as when  you:

Visit our website at  https://orkestra.us, or any website of ours that links to this privacy notice Engage with us in other related ways,  including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and  choices. If you do not agree with our policies and  practices, please do not use  our Services. If you still have  any questions or concerns, please contact us at

admin@orkestra.us

SUMMARY OF KEY POINTS

This summary provides key  points from our privacy notice, but you  can find out more details about any of these todpics by clicking the link following each key  point or by using our  table of  contents  below to find the section you  are looking for.

What personal information do we process? When  you visit, use, or navigate our Services, we may process personal information  depending on how you interact  with us and  the Services, the choices you make, and  the products and  features you use. Learn  more about  personal information   you  disclose to  us .

Do we process any sensitive  personal information? We do not process sensitive personal information.

Do we receive any information from third parties? We do not receive any information  from third parties.

How do we process your information? We process your information  to provide,  improve,  and  administer our Services, communicate with you, for security  and  fraud prevention, and  to comply with law. We may also process your information  for other purposes with your consent. We process your information  only when  we have  a valid legal reason to do so. Learn  more about   how  we  process your  information .

In what situations and with which  parties do we share personal information? We may share information  in specific situations and  with specific third parties. Learn  more about  when   and   with  whom  we  share your  personal information .

How do we keep  your information safe? We have  organizational and  technical processes and  procedures in place  to protect  your personal information.  However, no electronic transmission over the internet  or information  storage technology can be guaranteed to be 100%

secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able  to defeat our security  and  improperly collect, access, steal, or modify your information.  Learn  more about   how  we  keep   your  information   safe .

What are your rights? Depending on where  you are  located geographically, the applicable privacy law may mean you have  certain  rights regarding your personal information.  Learn  more about   your  privacy  rights .

How do you exercise your rights? The easiest way to exercise your rights is by submitting  a  data   subject access  request , or by contacting us. We will consider and  act upon any request in accordance with applicable data  protection laws. Want to learn more about  what we do with any information  we collect?   Review  the  privacy  notice  in  full .

TABLE OF CONTENTS

1.  WHAT  INFORMATION  DO  WE  COLLECT?

2.  HOW  DO  WE  PROCESS  YOUR  INFORMATION?

3.  WHEN  AND  WITH  WHOM  DO  WE  SHARE  YOUR  PERSONAL  INFORMATION?

4.  HOW  LONG  DO  WE  KEEP  YOUR  INFORMATION?

5.  HOW  DO  WE  KEEP  YOUR  INFORMATION  SAFE?

6.  DO  WE  COLLECT  INFORMATION  FROM  MINORS?

7.  WHAT  ARE  YOUR  PRIVACY  RIGHTS?

8.  CONTROLS  FOR  DO-NOT-TRACK  FEATURES

9.  DO  CALIFORNIA  RESIDENTS  HAVE  SPECIFIC  PRIVACY  RIGHTS?

10.  DO  VIRGINIA  RESIDENTS  HAVE  SPECIFIC  PRIVACY  RIGHTS?

11.  DO  WE  MAKE  UPDATES  TO  THIS  NOTICE?

12.  HOW  CAN  YOU  CONTACT  US  ABOUT  THIS  NOTICE?

13.  HOW  CAN  YOU  REVIEW,  UPDATE,  OR  DELETE  THE  DATA  WE  COLLECT  FROM  YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you  disclose to us

In Short: We collect personal information  that you provide  to us.

We collect personal information  that you voluntarily provide to us when  you express an interest in obtaining information  about  us or our products and  Services, when  you participate in activities on the Services, or otherwise when  you contact us.

Personal Information  Provided by You. The personal information  that we collect depends on the context  of your interactions with us and  the Services, the choices you make, and  the products and  features you use. The personal information  we collect may include  the following:

names

phone numbers

email addresses

job titles

mailing addresses

contact preferences

Sensitive Information. We do not process sensitive information.

All personal information  that you provide to us must  be true, complete, and  accurate, and  you must  notify us of any changes to such  personal information.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information  to provide,  improve, and administer our Services, communicate with you, for security  and fraud prevention, and to comply  with law. We may  also process your information  for other purposes with your consent.

We process your personal information for a variety  of reasons, depending on how  you interact  with our Services, including:

To deliver  and facilitate delivery of services to the user. We may process your information  to provide you with the requested service.

To respond to user  inquiries/offer support to users. We may process your information  to respond to your inquiries  and  solve  any potential  issues you might have  with the requested service.

To send administrative information to you.  We may process your information  to send you details  about  our products and  services, changes to our terms  and  policies,  and  other similar information.

To send you marketing and promotional communications.  We may process the personal information  you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails  at any time. For more information,  see ” WHAT ARE  YOUR  PRIVACY  RIGHTS? ” below.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We do not share  information  unless required  by law.

4. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information  for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required  by law.

We will only keep  your personal information  for as long as it is necessary for the purposes set out in this privacy notice,  unless a longer retention period is required or permitted by law (such  as tax, accounting, or other legal requirements).

When  we have  no ongoing  legitimate  business need to process your personal information,  we will either delete or anonymize such  information,  or, if this is not possible (for example, because your personal information  has  been stored in backup archives), then we will securely store  your personal information  and  isolate  it from any further processing until deletion  is possible.

5. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information  through a system of organizational and technical  security  measures.

We have  implemented appropriate and  reasonable technical and  organizational security  measures designed to protect  the security  of any personal information  we process. However, despite our safeguards and  efforts to secure your information,  no electronic transmission over the Internet  or information  storage technology can be guaranteed to be 100%  secure, so we cannot promise or guarantee that hackers, cybercriminals, or other  unauthorized third parties will not be able  to defeat our security  and  improperly collect, access, steal, or modify your information. Although we will do our best  to protect  your personal information,  transmission of personal information  to and  from our Services is at your own risk. You should  only access the Services within a secure environment.

6. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly  collect data from or market  to children under  18 years  of age.

We do not knowingly solicit data  from or market  to children under  18 years of age. By using the Services, you represent that you are  at least  18 or that you are  the parent or guardian of such  a minor and  consent to such  minor dependent’s use  of the Services. If we learn that personal information  from users less  than 18 years of age  has  been collected, we will deactivate the account and  take  reasonable measures to promptly delete such  data  from our records. If you become aware of any data  we may have  collected from children under  age  18, please contact us at admin@orkestra.us.

7. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may  review,  change, or terminate your account at any time.

W    ithdrawing your  consent:  If we are  relying on your consent to process your personal information,  which may be express and/or  implied consent depending on the applicable law, you have  the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details  provided  in the section “HOW  CAN  YOU  CONTACT  US  ABOUT  THIS  NOTICE? ” below.

However, please note that this will not affect the lawfulness of the processing before  its withdrawal nor, when  applicable law allows, will it affect the processing of your personal information  conducted in reliance on lawful processing grounds other than consent.

Opting  out  of  marketing and  promotional communications:  You can unsubscribe from our marketing and  promotional communications at any time by clicking on the unsubscribe link in the emails  that we send, or by contacting us using the details  provided  in the section “HOW  CAN  YOU  CONTACT  US  ABOUT  THIS  NOTICE? ” below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are  necessary for the administration and use  of your account, to respond to service requests, or for other non-marketing purposes.

If you have  questions or comments about  your privacy rights, you may email us at admin@lastcallnetworks.com.

8. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and  some mobile operating systems and  mobile applications include  a Do-Not-Track  (“DNT”) feature or setting  you can activate to signal  your privacy preference not to have  data  about  your online browsing  activities monitored and  collected. At this stage no uniform technology standard for recognizing and  implementing DNT signals has  been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice  not to be tracked online. If a standard for online tracking is adopted that we must  follow in the future, we will inform you about  that practice in a revised version  of this privacy notice.

9. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, if you are a resident of California, you are granted  specific  rights regarding  access to your personal information.

California Civil Code  Section 1798.83, also known as the “Shine  The Light” law, permits  our users who are  California residents to request and  obtain from us, once  a year and  free of charge, information  about  categories of personal information  (if any) we disclosed to third parties for direct marketing purposes and  the names and  addresses of all third parties with which we shared personal information  in the immediately preceding calendar year.  If you are  a California resident and  would like to make  such  a request, please submit your request in writing to us using the contact information  provided  below.

If you are  under  18 years of age, reside in California, and  have  a registered account with Services, you have  the right to request removal  of unwanted data  that you publicly post  on the Services. To request removal  of such  data, please contact us using the contact information provided  below and  include  the email address associated with your account and  a statement that you reside in California. We will make  sure  the data  is not publicly displayed on the Services, but please be aware that the data  may not be completely or comprehensively removed from all our systems (e.g.,  backups, etc.).

CCPA Privacy Notice

The California Code  of Regulations defines a “resident”  as:

(1) every individual who is in the State of California for other than a temporary or transitory  purpose and

(2) every individual who is domiciled  in the State of California who is outside the State of California for a temporary or transitory  purpose

All other individuals are  defined  as “non-residents.”

If this definition of “resident”  applies to you, we must  adhere to certain  rights and  obligations regarding your personal information.

What categories of personal information do we collect?

We have  collected the following categories of personal information  in the past  twelve (12) months:

L. Sensitive Personal Information                                                                                                                                                                                                                                                                                                                                                                                                        NO

We will use  and  retain the collected personal information  as needed to provide the Services or for:

Category A – As long as the user  has  an account with us

Category D – As long as the user  has  an account with us

We may also collect other personal information  outside of these categories through  instances where  you interact  with us in person, online, or by phone or mail in the context  of:

Receiving help through  our customer support channels;

Participation in customer surveys or contests; and

Facilitation in the delivery of our Services and  to respond to your inquiries.

How do we use and share your personal information?

More information  about  our data  collection  and  sharing practices can be found in this privacy notice.

You may contact us by visiting https://www.orkestracommunications.com/contact-us/ or by referring  to the contact details  at the bottom of this document.

If you are  using an authorized agent to exercise your right to opt out we may deny  a request if the authorized agent does not submit proof that they have  been validly authorized to act on your behalf.

Will your information be shared with anyone else?

We may disclose your personal information  with our service providers pursuant to a written contract between us and  each service provider.  Each  service provider  is a for-profit entity that processes the information  on our behalf,  following the same strict privacy protection obligations mandated by the CCPA.

We may use  your personal information  for our own business purposes, such  as for undertaking internal  research for technological development and  demonstration. This is not considered to be “selling” of your personal information.

We have  not disclosed, sold, or shared any personal information  to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information  in the future belonging to website visitors, users, and  other consumers.

Your rights  with respect to your personal data

Right  to  request deletion   of  the  data   —  Request to  delete

You can ask for the deletion  of your personal information.  If you ask us to delete your personal information,  we will respect your request and  delete your personal information,  subject to certain  exceptions provided  by law, such  as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting  from a legal obligation,  or any processing that may be required to protect  against illegal activities.

Right  to  be  informed  —  Request to  know

Depending on the circumstances, you have  a right to know:

whether we collect and  use  your personal information;

the categories of personal information  that we collect;

the purposes for which the collected personal information  is used;

whether we sell or share personal information  to third parties;

the categories of personal information  that we sold, shared, or disclosed for a business purpose;

the categories of third parties to whom the personal information  was  sold, shared, or disclosed for a business purpose;

the business or commercial purpose for collecting,  selling, or sharing personal information;  and

the specific pieces of personal information  we collected about  you.

In accordance with applicable law, we are  not obligated to provide or delete consumer information  that is de-identified in response to a consumer request or to re-identify individual data  to verify a consumer request.

Right  to  Non-Discrimination for  the  Exercise of  a Consumer ’s  Privacy  Rights

We will not discriminate against you if you exercise your privacy rights.

Right  to  Limit Use   and   Disclosure of  Sensitive Personal  Information  We do not process consumer’s sensitive personal information.

Verification  process

Upon receiving  your request, we will need to verify your identity to determine you are  the same person about  whom we have  the information  in our system. These verification efforts require  us to ask you to provide information  so that we can match  it with information  you have previously  provided  us. For instance, depending on the type of request you submit,  we may ask you to provide certain  information  so that we can match  the information  you provide with the information  we already have  on file, or we may contact you through  a communication method (e.g.,  phone or email) that you have  previously  provided  to us. We may also use  other verification methods as the circumstances dictate.

We will only use  personal information  provided  in your request to verify your identity or authority to make  the request. To the extent  possible, we will avoid requesting additional  information  from you for the purposes of verification. However, if we cannot verify your identity from the information  already maintained by us, we may request that you provide additional  information  for the purposes of verifying your identity and  for security  or fraud-prevention purposes. We will delete such  additionally  provided  information  as soon  as we finish verifying you.

Other  privacy  rights

You may object to the processing of your personal information.

You may request correction of your personal data  if it is incorrect  or no longer relevant, or ask to restrict the processing of the information.

You can designate an authorized agent to make  a request under  the CCPA on your behalf.  We may deny  a request from an authorized agent that does not submit proof that they have  been validly authorized to act on your behalf in accordance with the CCPA.

You may request to opt out from future selling or sharing of your personal information  to third parties. Upon receiving  an opt-out  request, we will act upon the request as soon  as feasibly possible, but no later than fifteen (15) days  from the date  of the request submission.

To exercise these rights, you can contact us by visiting https://www.orkestracommunications.com/contact-us/ or by referring  to the contact details  at the bottom of this document. If you have  a complaint  about  how we handle your data, we would like to hear  from you.

10. DO VIRGINIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, if you are a resident of Virginia, you may  be granted  specific  rights regarding  access to and use  of your personal information.

Virginia CDPA Privacy Notice

Under the Virginia Consumer Data Protection Act (CDPA):

“Consumer” means a natural  person who is a resident of the Commonwealth acting only in an individual or household context. It does not include  a natural  person acting in a commercial or employment context. “Personal data”  means any information  that is linked or reasonably linkable to an identified or identifiable natural  person. “Personal data”  does not include  de-identified data  or publicly available information.

“Sale of personal data”  means the exchange of personal data  for monetary consideration.

If this definition of “consumer” applies to you, we must adhere to certain rights and obligations regarding your personal data.

The information we collect, use, and disclose about you will vary depending on how you interact with us and our Services. To find out more,  please visit the following links:

Personal  data  we  collect

How  we  use   your  personal data

When  and  with  whom  we  share  your  personal  data

Your  rights  with  respect to  your  personal data

Right to be informed whether or not we are  processing your personal data

Right to access your personal data

Right to correct  inaccuracies in your personal data

Right to request deletion  of your personal data

Right to obtain a copy of the personal data  you previously  shared with us

Right to opt out of the processing of your personal data  if it is used for targeted advertising, the sale  of personal data, or profiling in furtherance of decisions that produce legal or similarly significant  effects  (“profiling”)

We have  not sold any personal data  to third parties for business or commercial purposes. We will not sell personal data  in the future belonging to website visitors, users, and  other consumers. Exercise your  rights  provided   under   the  Virginia  CDPA

More information about our data collection and sharing practices can be found in this privacy notice.

You may contact us by email at admin@orkestra.us, by submitting  a  data   subject access  request , or by referring  to the contact details  at the bottom of this document.

If you are  using an authorized agent to exercise your rights, we may deny  a request if the authorized agent does not submit proof that they have  been validly authorized to act on your behalf.

Verification  process

We may request that you provide additional  information  reasonably necessary to verify you and  your consumer’s request. If you submit the request through  an authorized agent, we may need to collect additional  information  to verify your identity before  processing your request. Upon receiving  your request, we will respond without undue delay,  but in all cases, within forty-five (45) days  of receipt. The response period may be extended once  by forty-five (45) additional  days  when  reasonably necessary. We will inform you of any such  extension within

the initial 45-day  response period,  together with the reason for the extension.

Right  to  appeal

If we decline  to take  action regarding your request, we will inform you of our decision and  reasoning behind  it. If you wish to appeal our decision, please email us at admin@orkestra.us Within sixty (60) days  of receipt  of an appeal, we will inform you in writing of any action taken  or not taken  in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal if denied, you may contact the Attorney  General to  submit  a complaint  .

11. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant  with relevant  laws.

We may update this privacy notice from time to time. The updated version  will be indicated by an updated “Revised”  date  and  the updated version  will be effective as soon  as it is accessible. If we make  material  changes to this privacy notice,  we may notify you either by prominently  posting  a notice of such  changes or by directly sending you a notification. We encourage you to review this privacy notice frequently  to be informed of how we are  protecting your information.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have  questions or comments about  this notice, you may email us at admin@orkestra.us or contact us by post  at:

Orkestra LLC, 4435 N first St 213, Livermore, CA 94551, United States

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please fill out and submit a data subject access  request .